KCB Bank Kenya Careers / Recruitment Application Form

Are you waiting for the release of the KCB Bank Kenya Recruitment 2020 application form? This means you want to work at KCB Bank, here you can see the latest job opportunities of KCB Bank Kenya.

Before knowing about the latest jobs of KCB Bank, let us tell you that KCB Bank Kenya Limited is a financial services provider headquartered in Nairobi, Kenya. 

It is licensed as a commercial bank by Kenya’s national banking regulatory central bank. The bank is also running an agency banking model.


KCB Bank Kenya Recruitment 2020

KCB Bank Kenya has released the online application form for the recruitment of Head of Channels – Retail Banking job.

Position: Head of Channels – Retail Banking

Reference Number: IRC9182

Application Deadline: 07 October 2020

According to the bank, the Head of Channels – Retail Banking will report to the Divisional Director Retail, and the role holder will be responsible for the management, business delivery, growth, and profitability of retail banking.

  • Agency Banking
  • Merchant Acquiring,
  • Card Issuing,
  • Mobile Banking

Establishment of new branches and renovation of existing branch outlets and ATMs

The channels will strategically guide the bank in fulfilling the business objectives of the channels in line with the overall objectives of the major banks and the emerging trends.

Important responsibilities:

In keeping with the growth and innovation strategy of the bank, the business structure of the business to acquire and develop the business strategy to keep the bank’s market share and development.

Develop and implement debit, prepaid, and credit card related card issuance strategies as per the growth and innovation strategy of the bank.

Formulation and execution of agency banking strategy distribution channel for execution of the overall strategy of the bank.

Identify business expansion opportunities and review requests for new business outlets, contact branch and regional managers to increase market share of ATM expansion business.

Develop and implement a growth profit model for each distribution channel.

Lead in managing channel stakeholders both internally and externally.

Manage retail banking spending within the budget through an active drive towards reducing it based on the overall objectives of the bank

Driving-friendly channels outline their career development as well as business performance and performance.

To drive and monitor against the targets of the overall retail channel to ensure the achievement of business goals.

Lead review and implementation of quality operating standards, risk management and compliance in each distribution channel, including the ultimate purpose of reduction, fraud, and coastal damage to comply with policies and procedures and overall corporate governance.

The bank manages tariffs on an annual basis, benchmarking it with competition and changing customer demand.

Train and equip channel business teams to build capacity

Job requirements:

For the above position, the successful applicant should meet the following criteria:

Bachelor’s degree in business-related from an institution recognized by the University Education Commission. The possibility of obtaining a business administration degree is an additional advantage

Minimum 5 years senior management experience in roles such as retail banking sales/business development, merchant acquisitions, IMT, agency banking, and card issues.

Appropriate knowledge of banking activities, risk management, and compliance

Financial analysis requires strong qualifications and report writing skills

Great interpersonal, and ability to network, create new business, and communicate with the ability to develop strong business relationships.

Driven by the desire to succeed in a strong, fast-paced environment.

The above situation is a claimant role for which the bank will provide a competitive remuneration package to the successful candidate. 

How to apply

If you think you can clearly demonstrate your ability to meet the criteria described above, please log on to KCB Bank’s Recruitment Portal and submit your application with a detailed CV.

Your application is due by Wednesday, October 7, 2020.

Candidates with disabilities are encouraged to apply.

Only selected candidates will be contacted.


In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

National I.D.

KRA Pin Card

Birth Certificate of self

Passport Photo (White Background)



Police Clearance Certificate (less than 5 months old)

Academic and Professional Certificates, including official transcripts

Certificates of Service from previous employers as applicable

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